Before Heading to CarMax Raleigh - it's worth giving a few quick facts about the Raleigh location and what makes it so great compared to other locations.
Where is CarMax Raleigh Located?
There are two CarMax retailers in Raleigh, North Carolina.
Capital Boulevard
Phone Number: (919) 376-2830
Hours of Operation:
Car lot & showroom hours
Monday - Friday: 10AM - 9PM
Saturday: 9AM - 9PM
Sunday: 12PM - 7PM
Service Repair Hours
Monday - Friday: 7:30AM - 6PM
Raleigh
Phone Number: (919) 760-6402
Hours of Operation:
Car lot & showroom hours
Monday - Friday: 10AM - 9PM
Saturday: 9AM - 9PM
Sunday: 12PM - 7PM
Service Repair Hours
Monday - Friday: 7:30AM - 6PM
These locations offer appointments and walk-ins, curbside purchases and curbside pickup, vehicle delivery within 60 miles, solo test drives, and a money-back guarantee.
NOTE: Stay informed on CarMax’s response to the COVID-19 pandemic at carmax.com.
What are the Reviews like for CarMax Raleigh?
Customers generally report having a good experience at the Raleigh CarMax retailers. The car buying experience will most likely depend on who the car salesman is. Those who are fortunate enough to work with a good sales associate will praise them and the customer service they received. Likewise, ending up with a rep who is only there to sell cars and is not helpful results in a poor review.
Below are ratings from reputable sources:
Yelp: 3 out of 5 stars
A common complaint that is made is in regard to the service department and their lack of welcoming customer service, as well as repeat repairs. Many CarMax customers have left warnings to future buyers to be sure to purchase the extended warranty to avoid paying out-of-pocket for hidden or unexpected repairs. Additionally, several customers did not have a good financing experience. There are multiple stories of customers being pre-approved for an auto loan, and then showing up to the dealership and being told that was not the case. Be sure to do your research on all financing options before finalizing your purchase. Additionally, financing outside of CarMax may help to avoid situations like this, as well as potentially receiving a lower interest rate than CarMax can offer.
How many vehicles does CarMax Raleigh Offer?
As of January 2021, CarMax Raleigh has an available inventory of 341 vehicles. Through some data analysis, we found that most of the inventory is made up of Honda, Toyota and Nissan vehicles. When it comes to the age and mileage of the cars, the majority of available vehicles are between model years 2017-2019 and have somewhere between 20,000 to 50,000 existing miles. Older vehicles with higher mileage, as well as newer vehicles with low mileage are also for sale at this location.
How are cars at CarMax Raleigh Priced?
Based on the chart below, most vehicles available at CarMax Raleigh range from $11,000 to $20,0000. At the lower end of the range, you can purchase something older with higher mileage like a 2014 Toyota Camry with about 90,000 miles. At the upper end of the range, you can get a newer car with lower mileage like a 2019 Ford Edge with 44,000 miles. Older luxury vehicles are also available around this price point (e.g. 2015 Mercedes C250 with close to 60,000 miles). The cheapest cars are going to be older, sedan style vehicles. The most expensive cars are new (2018+) luxury models (e.g. Cadillac, Volvo, Audi, etc), reliable makes such as Honda and Toyota, as well as large SUVs and trucks.
What percentage of the Raleigh Car Market does CarMax Raleigh Have?
We searched CarGurus to get an idea of how many cars CarMax has available compared to the nearest stores around the city center. CarGurus’ listings of used cars in the Raleigh area that are 2010 and newer, as well as under 100,000 miles total 14,390 vehicles for sale. Based on that number, CarMax Raleigh accounts for roughly 2.4% of the total market.
Keep in mind that the CarGurus listings are of vehicles available across the Raleigh area, and at multiple locations. The advantage of going to CarMax is being able to compare a number of different vehicles at the same time.
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